Ticket scalping is more than just a nuisance, it’s costing your event both revenue and trust. Imagine having the power to block fraudulent buyers, ensuring your genuine fans get the tickets they deserve. That’s exactly what our new User Blocklist feature does.
The growing problem of Ticket Scalping
If you’ve organized an event, you know the frustration all too well. Scalpers swoop in, buy tickets in bulk using fake email addresses and multiple devices, and then resell those tickets at sky-high prices. This creates an unfair buying experience, blocks genuine attendees from accessing tickets, and tarnishes the reputation of your event.
Your attendees miss out, you lose control over pricing, and, ultimately, the entire experience feels tainted. But what if you could stop scalpers before they even have a chance to disrupt your event?
How to stop Ticket Scalping?
We listened to event presenters like you. The message was clear: You need more control over who buys your tickets. Thus, we introduced the User Blocklist Feature: your new secret weapon against ticket scalping and fraudulent behavior.
With this feature, you can block problematic users using two powerful methods:
Email Blocking
If a buyer uses multiple email addresses to hoard tickets, you can flag and block them instantly.
IP Address Blocking
For those who try to cheat the system with multiple devices or fake identities, block them by their IP address, stopping them in their tracks.
Email Domain Blocking
Scalpers often use disposable or suspicious email domains. Now, you can block entire email domains, effectively preventing any email from that domain from purchasing tickets, giving you enhanced control over ticket access.
Why Blocklist feature will transform your event management
Scalping doesn’t just hurt your revenue—it diminishes the customer experience. Our new feature flips the script. With the ability to block users based on email or IP address, you gain the upper hand, ensuring that tickets land in the hands of real fans, not opportunists looking for a quick profit.
By using this feature, you’ll:
Ensure Fair Ticket Pricing
Prevent scalpers from inflating ticket prices by blocking fraudulent buyers. Keep your event accessible with fair pricing for genuine attendees.
Check out our 6-Step Checklist for Pricing Your Event Tickets Right for more insights.
Safeguard Customer Trust
Create a transparent ticket-buying process free from bots and price gougers. Protect your audience and build trust with a secure, hassle-free experience.
Discover additional strategies in our Ticket Fraud Prevention: Top 5 Security Methods To Include blog.
Simplify Event Management
Gain control over fraudulent activity with the user-blocklist feature. Spend more time focusing on creating an amazing event and less on battling ticket scalping.
How does the Blocklist feature work?
Setting up this feature is simple. From your dashboard, you can:
- Flag suspicious email addresses and block them with one click.
- Identify fraudulent IP addresses and stop scalpers from accessing your tickets across different devices.
Check the support article to see how to use this feature step by step
Why do you need this feature?
Event management is complicated enough without having to deal with ticket scalping. But with our User Blocklist feature, you don’t have to. Whether you’re organizing a local fair or a massive festival, this tool empowers you to take back control of your ticket sales.
So, why wait? Protect your event, ensure fair pricing, and give your genuine attendees the experience they deserve.
Take action today – start using the User Blocklist feature and make scalping a thing of the past.
Event management can be complex, but with Yapsody’s comprehensive ticketing features, you can tackle scalping and fraud effectively. Our platform provides the tools you need to manage ticket sales seamlessly and fairly. Sign up today to start using the User Blocklist feature and elevate your event experience.
Explore all our features and see how Yapsody can support your ticketing needs. Discover the difference with Yapsody, your ultimate event ticketing platform.
