Mohini Dance School
Case Study
800 tickets sold in 2024, enabling Mohini Dance School to deliver seamless and memorable experiences to attendees.
Mohini Dance School hosted 1 successful event.
We received a 5/5 star rating, recognizing our outstanding service and commitment to a seamless event ticketing experience.
Achieved a perfect customer satisfaction score, supported by Yapsody’s real-time chat and email assistance.
About Mohini Dance School
Mohini Dance School, dedicated to creating high-quality stage productions inspired by Indian Classical Dance and Theater, promotes cultural exploration and supports emerging artists in India and the US. Their mission is to inspire audiences with socially relevant themes while providing a platform for performers to reach diverse audiences and achieve financial sustainability.
In 2024, Mohini Dance School transitioned to Yapsody’s event ticketing system from Brown Paper Tickets, unlocking features that elevated their event management and delivered a seamless customer experience.
CHALLENGES
Before transitioning to Yapsody, Mohini Dance School encountered several challenges with their previous ticketing platform:
1. High Ticketing Costs
The platform’s high fees negatively impacted event profitability, making it less feasible for their performances.
2. Lack of Flexibility in Reserved Seating
The school required a customized Reserved Seating chart tailored to their event’s unique needs, which the previous platform could not provide.
SOLUTION: Yapsody’s Tailored Approach
Yapsody offered Mohini Dance School a tailored ticketing solution that addressed these challenges and enhanced their event management capabilities.
1. Revamped Reserved Seating Feature
Yapsody’s advanced Reserved Seating functionality enabled the creation of a fully customized seating chart, seamlessly meeting the school’s requirements.
2. Early Bird Discounts
This feature allowed the school to boost ticket sales through promotional pricing, creating urgency and maximizing audience turnout.
3. 24x7 Human Customer Support
Yapsody’s support team provided round-the-clock assistance, including help with creating the Reserved Seating chart and resolving any challenges during setup.
4. Comprehensive Onboarding
The Yapsody Customer Success Team conducted multiple demo sessions, ensuring a smooth transition and equipping the Mohini Dance School team with the skills to utilize the platform effectively.
COLLABORATION & SUPPORT: A Seamless Partnership
The partnership between Mohini Dance School and Yapsody was strengthened by seamless collaboration and constant support.
1. Four Detailed Demo Sessions
These sessions focused on maximizing the Reserved Seating feature, empowering the school to manage events confidently.
2. Live Chat Support
Mohini Dance School used Yapsody’s live chat for real-time assistance, ensuring quick resolutions to queries.
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RESULTS ACHIEVED
Switching to Yapsody enabled Mohini Dance School to:
- 800+ Tickets Sold: For their first event with Yapsody.
- 100% Customer Satisfaction: Achieved through responsive chat and email support.
- Seamless Transition: From Browpaper to Yapsody without interruptions.
"Yapsody made managing our events a lot easier. Their platform is simple to use and their customer service is always helpful. I'd recommend them to anyone planning an event."
THEIR EXPERIENCE: Thriving with Yapsody
Mohini Dance School’s journey with Yapsody highlights how the right tools and dedicated support can empower performing arts organizations to achieve their event goals. By leveraging Yapsody’s advanced ticketing solutions and unwavering support, Mohini Dance School continues to deliver an exceptional ticketing experience for its audience, ensuring every performance is a memorable one.
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